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    • 12V Motorcycle, ATV and Powersport Heated Clothing
      • Heat Layer Inner Shirts
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    • Close Out Gear
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    • Men's 12V Heat Layer Shirt
      Warm & Safe Heated Gear
      Men's 12V Heat Layer Shirt
      Regular price $199.95
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      Women's 12V Heat Layer Shirt
      Warm & Safe Heated Gear
      Women's 12V Heat Layer Shirt
      Regular price $199.95
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      Generation 3 Men's Heated Liner
      Warm & Safe Heated Gear
      Generation 3 Men's Heated Liner
      Regular price $199.95
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      Generation 3 Women's Heated Liner
      Warm & Safe Heated Gear
      Generation 3 Women's Heated Liner
      Regular price $199.95
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    • The Rider Classic Style Men's Heated Gloves now with I-Touch
      Warm & Safe Heated Gear
      The Rider Classic Style Men's Heated Gloves now with I-Touch
      Regular price $169.95
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      Ultimate Touring Heated Gloves With I-Touch
      Warm & Safe Heated Gear
      Ultimate Touring Heated Gloves With I-Touch
      Regular price $169.95
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      The Rider Classic Style Women's Heated Gloves Now With I-Touch!
      Warm & Safe Heated Gear
      The Rider Classic Style Women's Heated Gloves Now With I-Touch!
      Regular price $169.95
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    • Single Remote Control Heat-troller Set
      Warm & Safe Heated Gear
      Single Remote Control Heat-troller Set
      Regular price $99.95
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      Dual Remote Control Heat-troller Set
      Warm & Safe Heated Gear
      Dual Remote Control Heat-troller Set
      Regular price $149.95
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      5 Level Heat-troller & Single Remote Replacement
      Warm & Safe Heated Gear
      5 Level Heat-troller & Single Remote Replacement
      Regular price $59.95
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      Single Portable Legacy Heat-troller
      Warm & Safe Heated Gear
      Single Portable Legacy Heat-troller
      Regular price $69.95
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    • All Accessories
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    • Warm & Safe Life Begins at 45 degrees Men's T-Shirt
      Warm & Safe Heated Gear
      Warm & Safe Life Begins at 45 degrees Men's T-Shirt
      Regular price $14.95
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      Warm & Safe Life Begins at 45 degrees Women's T-Shirt
      Warm & Safe Heated Gear
      Warm & Safe Life Begins at 45 degrees Women's T-Shirt
      Regular price $14.95
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      W&S Hot Seat - Black
      Warm & Safe Heated Gear
      W&S Hot Seat - Black
      Regular price $149.95 Sale price $99.95
      Sale
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      12V Heated Blanket with 3-level controller with remote control!
      ALL MIGHTY GEAR
      12V Heated Blanket with 3-level controller with remote control!
      Regular price $99.95
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  • Info
    • About Us
    • FAQ
    • Warm & Safe 12V Catalog
    • The Different Heated Jacket Liner Generations Explained
    • Why we do what we do.
    • Heated Gear 101
    • Cold Weather Riding tips
    • Wiring Diagrams
    • Various Heat-troller Instructions
    • Hand Grip Heat-troller Diagrams
    • Various Instructional Videos
    • Heated Liner & Base Layer Size Chart
    • Heated Pants Sizes
    • Heated Glove Sizes
    • Heated Sock Liner Sizes
  • Contacts
    • Contact Us
    • Exchanges & Returns
    • Dealer Information
    • 日本語
    • AUS & NZ Distributor
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★★NEW★★    Heated Gloves with I-Touch Now In Stock   ★★NEW!★★
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EXCHANGES & RETURNS

Warranty, Return and Exchange Information

RETURNS AND EXCHANGES can be made up to 45 days.

WARRANTY!! ALL OUR HEATED CLOTHING INCLUDING GLOVES, GLOVE LINERS AND SOCKS are warranted to be free from defects in materials and workmanship for a period of One year. Defects in the wires are guaranteed for the life of the garment, but not breakage due to use. General wear and tear, damage by abuse or accidents are not covered. Is this clear enough for those that seem to be confused that others have a better warranty than we do?

If you did not buy it from us then you need to also sign up on our website, then go into your account and add your shipping address.
https://www.warmnsafe.com/account/register

We will say this again, make sure you check your email address. It is amazing how many people get mad at us because they don't get a reply because their email address is wrong! Or the email we send ends up in their Spam folder. Also make sure you put a real phone number in case you screw up your email address or your ISP thinks we are spam and blocks us.

Warranty Information Heat-trollers:
If a VERSION XTREME or a Remote Heat-troller (ALL OTHER VERSIONS ARE WAY OUT OF WARRANTY) fails due to faulty parts or manufacturing within 3 YEARS of your purchase we WILL replace or fix it. 

Batteries have a 1 year warranty if used as instructed.

All warranties will be voided IF the following guidelines are not followed:

* Do not cut off the plugs, Ring connectors or CUT ANYTHING!
* Only use the battery harness supplied with the controller, cigarette plug adaptor, or BMW power port adaptor provided to power your Heat-troller! Attempting to use a home-made BMW or cigarette plug adaptor or Fuse Blocks will void the warranty.
* The Heat-troller should be installed in accordance with the enclosed instructions. We are not responsible for units damaged by incorrect installation, improper use or shorts in the clothing made by others.

For all warranty returns and exchange requests, contact us directly by using the form below

Please double check your Email Address. If you want us to respond, then you need to make sure your email address is correct!

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