Warranty, Return and Exchange Information

RETURNS AND EXCHANGES can be made up to 45 days. There are NO Returns on 2nds!

WARRANTY!! Heated Liners are warranted to be free from defects in materials and workmanship for a period of One year. Manufacturing defects in the wires are guaranteed for the life of the garment.

Heated Liner Seconds are warranted to be free from defects in materials and workmanship other than what makes them Seconds for a period of One year. Manufacturing defects in the wires are guaranteed for the 3 years.

Warranty Information Heat-trollers:
If a VERSION XTREME or a Remote Heat-troller (ALL OTHER VERSIONS ARE WAY OUT OF WARRANTEE) fails due to faulty parts or manufacturing within 3 YEARS of your purchase we WILL replace or fix it.

All warranties will be voided IF the following guidelines are not followed:

* Do not cut off the plugs, Ring connectors or CUT ANYTHING!
* Only use the battery harness, cigarette plug adaptor, or BMW power port adaptor provided to power your Heat-troller! Attempting to use a home-made BMW or cigarette plug adaptor or Fuse Blocks will void the warranty.
* The Heat-troller should be installed in accordance with the enclosed instructions. We are not responsible for units damaged by incorrect installation, improper use or shorts in the clothing made by others.

Gloves & Socks are warranted for 2 years against manufacturer defect and not covered for general wear, damage by abuse or accidents.

For all warranty replacement, contact us directly by sending an e-mail to Exchanges and Returns

If e-mail is not available, call +1(702)357-8664.